Reading Tools

In recent years, there has been a growing interest in volunteering and its role in creating added value for the society. The scope of action is broadening, and volunteering activities have long gone beyond social, educational, and health projects. More and more volunteers are getting involved individually and in teams to help a variety of causes, giving their time and energy to support organisations, and contributing to community improvement through innovation, new approaches, and development of new services and products. As volunteering initiatives evolve and social impact becomes increasingly important, evaluating volunteers becomes a key part of managing them. This paper proposes the creation and development of a digital tool to help systematize and analyse information about volunteers, to present a clear picture of the real assessment and contribution of both each volunteer, and the volunteers of an organization. The VOLUMETRIC platform a digital tool designed to enhance the evaluation of volunteer performance through a 360-degree assessment approach. The study employs a comparative analysis of existing volunteer management systems, identifying gaps in their evaluation mechanisms. Based on these findings, the VOLUMETRIC platform is conceptualized to provide a comprehensive, data-driven evaluation system that integrates feedback from multiple sources, including self-assessments, organizational reviews, and peer evaluations. The VOLUMETRIC platform will provide powerful opportunities for volunteer management and development. It will not only be a registry for volunteers but also a place to measure engagement, performance, and recommendations for future training and improvement. The results highlight the potential of VOLUMETRIC to improve volunteer engagement, optimize resource allocation, and increase transparency in volunteer contributions. The study concludes that the use of 360-degree assessment and integrated progress tracking features, can significantly enhance volunteer management efficiency, and it recommends further development of adaptive evaluation models to ensure inclusivity and scalability. The role that volunteering plays in the social development of a country is undeniable, and having such a platform to enable not only assessment, management, promotion, and qualification would contribute to increasing national competitiveness.